There's always one. This has got to be one of the funniest things in a long
time. I think this guy should have been promoted, not fired. This is a true
story from the Word Perfect Helpline, which was transcribed from a recording
monitoring the customer care department. Needless to say the Help Desk
employee
was fired; however, he/she is currently suing the Word Perfect
organization for
"Termination without Cause". Actual dialogue of a former WordPerfect
Customer
Support employee. (Now I know why they record these conversations!):
Operator: "Ridge Hall, computer assistance; may I help you?"
Caller: "Yes, well, I'm having trouble with WordPerfect."
Operator: "What sort of trouble??"
Caller: "Well, I was just typing along, and all of a sudden
the words went away."
Operator: "Went away?"
Caller: "They disappeared."
Operator: "Hmm So what does your screen look like now?"
Caller: "Nothing."
Operator: "Nothing??"
Caller: "It's blank; it won't accept anything when I type"
Operator: "Are you still in WordPerfect, or did you get out??"
Caller: "How do I tell?"
Operator: "Can you see the C: prompt on the screen??"
Caller: "What's a sea-prompt?"
Operator: "Never mind, can you move your cursor around the
screen?"
Caller: "There isn't any cursor: I told you, it won't accept
anything I type."
Operator: "Does your monitor have a power indicator??"
Caller: "What's a monitor?"
Operator: "It's the thing with the screen on it that looks like a
TV. Does it have a little light that tells you when it's on??"
Caller: "I don't know."
Operator: "Well, then look on the back of the monitor and find
where the power cord goes into it. Can you see that??"
Caller: "Yes, I think so."
Operator: "Great. Follow the cord to the plug, and tell me if it's
plugged into the wall.
Caller: "Yes, it is."
Operator: "When you were behind the monitor, did you notice that
there were two cables plugged into the back of it, not just one??"
Caller: "No."
Operator: "Well, there are. I need you to look back there again
and find the other cable."
Caller: "Okay, here it is."
Operator: "Follow it for me, and tell me if it's plugged securely
into the back of your computer."
Caller: "I can't reach."
Operator: "Uh huh. Well, can you see if it is??"
Caller: "No."
Operator: "Even if you maybe put your knee on something and lean
way over??"
Caller: "Oh, it's not because I don't have the right angle -
it's because it's dark."
Operator: "Dark??"
Caller: "Yes - the office light is off, and the only light I
have is coming in from the window"
Operator: "Well, turn on the office light then."
Caller: "I can't."
Operator: "No? Why not??"
Caller: "Because there's a power failure."
Operator: "A power......... A power failure? Aha, Okay, we've got
it licked now.
Do you still have the boxes and manuals and packing
stuff
your computer came in??"
Caller: "Well, yes, I keep them in the closet."
Operator: "Good. Go get them, and unplug your system and pack it
up just like it was when you got it. Then take it back to the store
you bought it from."
Caller: "Really? Is it that bad?"
Operator: "Yes, I'm afraid it is."
Caller: "Well, all right then, I suppose. What do I tell
them??"
Operator: "Tell them you're too f*%ing stupid to own a
computer!!!!!"
DD
time. I think this guy should have been promoted, not fired. This is a true
story from the Word Perfect Helpline, which was transcribed from a recording
monitoring the customer care department. Needless to say the Help Desk
employee
was fired; however, he/she is currently suing the Word Perfect
organization for
"Termination without Cause". Actual dialogue of a former WordPerfect
Customer
Support employee. (Now I know why they record these conversations!):
Operator: "Ridge Hall, computer assistance; may I help you?"
Caller: "Yes, well, I'm having trouble with WordPerfect."
Operator: "What sort of trouble??"
Caller: "Well, I was just typing along, and all of a sudden
the words went away."
Operator: "Went away?"
Caller: "They disappeared."
Operator: "Hmm So what does your screen look like now?"
Caller: "Nothing."
Operator: "Nothing??"
Caller: "It's blank; it won't accept anything when I type"
Operator: "Are you still in WordPerfect, or did you get out??"
Caller: "How do I tell?"
Operator: "Can you see the C: prompt on the screen??"
Caller: "What's a sea-prompt?"
Operator: "Never mind, can you move your cursor around the
screen?"
Caller: "There isn't any cursor: I told you, it won't accept
anything I type."
Operator: "Does your monitor have a power indicator??"
Caller: "What's a monitor?"
Operator: "It's the thing with the screen on it that looks like a
TV. Does it have a little light that tells you when it's on??"
Caller: "I don't know."
Operator: "Well, then look on the back of the monitor and find
where the power cord goes into it. Can you see that??"
Caller: "Yes, I think so."
Operator: "Great. Follow the cord to the plug, and tell me if it's
plugged into the wall.
Caller: "Yes, it is."
Operator: "When you were behind the monitor, did you notice that
there were two cables plugged into the back of it, not just one??"
Caller: "No."
Operator: "Well, there are. I need you to look back there again
and find the other cable."
Caller: "Okay, here it is."
Operator: "Follow it for me, and tell me if it's plugged securely
into the back of your computer."
Caller: "I can't reach."
Operator: "Uh huh. Well, can you see if it is??"
Caller: "No."
Operator: "Even if you maybe put your knee on something and lean
way over??"
Caller: "Oh, it's not because I don't have the right angle -
it's because it's dark."
Operator: "Dark??"
Caller: "Yes - the office light is off, and the only light I
have is coming in from the window"
Operator: "Well, turn on the office light then."
Caller: "I can't."
Operator: "No? Why not??"
Caller: "Because there's a power failure."
Operator: "A power......... A power failure? Aha, Okay, we've got
it licked now.
Do you still have the boxes and manuals and packing
stuff
your computer came in??"
Caller: "Well, yes, I keep them in the closet."
Operator: "Good. Go get them, and unplug your system and pack it
up just like it was when you got it. Then take it back to the store
you bought it from."
Caller: "Really? Is it that bad?"
Operator: "Yes, I'm afraid it is."
Caller: "Well, all right then, I suppose. What do I tell
them??"
Operator: "Tell them you're too f*%ing stupid to own a
computer!!!!!"
DD
).
Alltså...det måste väl ha varit någon som skojade?? Låter ju hur dumt som helst...
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